We are seeking a highly organized and detail-oriented Accounts Receivable Analyst to join our finance team. The ideal candidate will be responsible for managing day-to-day accounts receivable operations, including generating invoices, processing payments, and maintaining accurate records. This role requires excellent communication and problem-solving skills to interact with customers and internal teams, ensuring timely payments and resolving any billing discrepancies.

Responsibilities:

Accounts Receivable Operations:

• Prepare and issue accurate customer invoices in a timely manner.
• Record, track, and reconcile payments received from customers against outstanding invoices.
• Monitor and maintain accounts receivable aging reports, following up on overdue payments to ensure prompt collections.
• Process customer payments via various methods (e.g., checks, ACH, credit cards).
• Update and maintain accurate customer account records in the accounting system.

Customer Service:

• Communicate with customers to resolve billing issues, discrepancies, or payment delays.
• Respond promptly and professionally to customer inquiries regarding account balances, payment terms, and invoices.
• Build and maintain positive relationships with customers to support timely collections.

Compliance and Process Improvement:

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Identify opportunities to improve accounts receivable processes and contribute to the implementation of best practices.
• Collaborate with internal departments, including sales and customer service, to resolve issues impacting accounts receivable.

We offer:

• A stable work environment
• Competitive compensation package
• Great opportunities for growth and learning different aspects of the tourism business

Requirements:

• Minimum EPI. PD is a plus.
• Proven experience in accounts receivable, billing, or a related administrative role.
• Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Strong attention to detail and accuracy in managing financial data.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills for interacting with customers and team members.
• Ability to work independently and collaboratively in a fast-paced environment.
• Fluent in English; spoken and written. Papiamento, Spanish and Dutch is a plus.